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Cookies Policy

This Cookies Policy explains how MyEmpire Casino uses cookies and similar technologies when you visit or use our website and related online services. It describes what cookies are, why they may be used, the types of information they can collect and the choices available to you. This policy should be read together with our Privacy Policy and any other applicable website terms. By continuing to use the website, you acknowledge that cookies may be used in accordance with this policy, subject to the choices and controls available in your browser or through our cookie settings.

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1. What are cookies?

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or future visits. Some cookies are placed directly by MyEmpire Casino, while others may be placed by service providers that help us operate, secure, analyse or improve the website.

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Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The length of time a cookie remains in place depends on its purpose, the settings applied to it and the relevant technology used.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different distinction is needed.

2. How we use cookies

Cookies may help us provide a reliable and secure online experience. They can support account access, remember selected preferences, maintain a session, assist with navigation and help us understand how visitors use different parts of the website. They may also help us identify unusual activity, protect against fraud and misuse, and maintain the technical performance of our services.

Depending on the services available and the choices you make, cookies may be used to:

  • Enable essential website functions, including page navigation, account-related features and security controls.
  • Remember information such as language, region, display or other preferences selected by you.
  • Keep information associated with a session while you move between pages.
  • Measure website performance, traffic patterns and the use of different features.
  • Help us identify technical faults and improve the design, content and functionality of the website.
  • Support responsible security monitoring, fraud prevention and the detection of suspicious or unauthorised activity.
  • Understand the effectiveness of communications or promotional activity where this is permitted and relevant.
  • Provide or support services delivered by carefully selected third-party providers.

Cookie information may be combined with other information we hold or receive, where this is permitted by applicable law and is necessary for the relevant purpose. We do not treat every cookie as optional. Some cookies may be required for the website, account functions, security or compliance-related processes to operate properly.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website operations. They may support security, session management, access to account areas, load balancing, fraud prevention and other functions that are essential to providing an online service. Because these cookies support necessary functions, they may not be disabled through ordinary cookie preference tools. You may be able to block them through your browser, but doing so may prevent parts of the website from working correctly.

Preference and functionality cookies

These cookies remember choices and settings so that the website can respond more consistently to you. For example, they may remember a preferred language, region, display option or other setting. If these cookies are disabled, you may need to enter the same preferences again, and some features may not operate in the way intended.

Analytics and performance cookies

These cookies help us understand how visitors use the website, including which pages are visited, how users move through the site and whether technical issues occur. The information may be used in an aggregated or otherwise controlled form to monitor performance and improve our services. Where an analytics provider is involved, that provider may process information under its own terms and privacy arrangements.

Security and risk-management technologies

Cookies and related technologies may be used to help verify activity, recognise potentially harmful behaviour, protect accounts and support the prevention of fraud, abuse or unauthorised access. These technologies may collect information about a device, browser, network connection or interaction with the website. They are used for security and operational purposes and may be necessary to protect you and the service.

Advertising or campaign-related cookies

Where applicable, cookies may help us understand whether communications or campaigns have been viewed or acted on, or help us manage the presentation of relevant information. Any use of these technologies will be subject to applicable law, the settings available to you and any relevant marketing preferences. We do not suggest that advertising or campaign-related cookies are required for you to browse the website.

4. Third-party cookies and services

Some cookies may be set by third parties whose services are used on or in connection with the website. These parties may include providers of hosting, security, analytics, fraud prevention, customer support, content, technology or campaign measurement services. A third party may collect information through its own cookies or similar technologies and may process that information according to its own privacy policy.

Third-party services can change over time, and the cookies used may depend on the pages or features you access. We take reasonable steps to select service providers that are suitable for the relevant function and to require appropriate handling of information. However, third-party cookies are not fully controlled by your browser settings alone, and you should review the relevant provider's information if you want to understand its practices.

Some services may transfer information to locations outside Australia. Where this occurs, the transfer and handling of information will be managed in accordance with applicable privacy requirements and our Privacy Policy. The availability and operation of third-party services may also depend on your consent choices, device settings and the provider's own systems.

6. Privacy, security and responsible use

Cookie information may be personal information where it can be linked with an identifiable person or account. Our Privacy Policy explains how personal information may be collected, used, disclosed, stored and managed, including information obtained through cookies and related technologies. If there is any inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that issue.

Cookies are not a substitute for keeping your login details, device and account secure. You should not share passwords or access codes, and you should sign out when using a shared device. If you notice unusual account activity or believe that your information has been misused, use the available account support or security channels as soon as possible.

MyEmpire Casino provides online gambling-related services and users must meet any applicable age, identity, location and other eligibility requirements. Cookies may support security, verification and responsible operation, but they do not change those requirements. You should use the website only where online gambling is lawful for you and in accordance with the applicable terms.

7. Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our information-handling practices. When changes are made, the updated version will be published on this page with a revised date or other appropriate notice where required. You should review this page periodically so that you understand how cookies may be used.

If a change requires your consent under applicable law, we will provide a suitable notice or preference mechanism. Your continued use of the website after an updated policy is published will be subject to the revised policy, except where the law requires a different approach. If you do not agree with an update, you can use the available cookie controls and browser settings, or stop using the website.

If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the current contact or support option made available on the MyEmpire Casino website. We will handle requests in accordance with applicable privacy requirements and may need to verify your identity before responding to certain requests.